1. Immediate Payment Confirmation
- Automated Email Notification: As soon as your payment is successfully processed, our system will send you an automated email confirming your order and payment. This email will include:
- Your order number
- A summary of your order details
- The payment amount and method used
2. What’s Included in the Payment Confirmation Email?
Your payment confirmation email will serve as proof of your transaction and will include:
- Order Summary: Details of the items you purchased.
- Billing Information: The total amount paid and the payment method (e.g., Razorpay, PayPal).
- Order Status: Confirmation that your order has been received and is being processed.
- Estimated Delivery Date: An estimated timeframe for when your order will be shipped and delivered.
3. When to Expect the Email
- Instant Confirmation: Once your payment is confirmed, the email is typically sent within a few minutes. Please check your inbox and spam/junk folders if you do not see it promptly.
4. Didn’t Receive a Confirmation Email?
If you have not received a payment confirmation email:
- Check Your Email Address: Ensure that the email address provided during checkout is correct.
- Spam/Junk Folder: Sometimes, emails may be filtered into spam or junk folders.
- Contact Us: If you still cannot find the email, contact our support team via live chat or email, and we will assist you in confirming your order and payment.
5. Tracking Your Order
Once your payment is confirmed, you will receive a separate shipping confirmation email when your order is dispatched, which will include a tracking number to monitor your delivery.
6. Need Assistance?
If you have any questions about your payment or order confirmation, feel free to reach out to our customer support team through live chat or our contact page. We’re here to help!
Thank you for shopping with Purani Factory!
No products in the cart.