Forgetting your password can be frustrating, but don’t worry—we’ve made it easy for you to reset and update your password. Follow the steps below to regain access to your account:
Forgot Your Password? Here’s How to Reset It
Go to the Login Page:
- Visit our website and click on the “Login” button at the top-right corner.
Click “Forgot Password?”
- Below the password field, you’ll find the “Forgot Password?” link. Click on it.
Enter Your Email Address:
- Provide the email address associated with your account and click “Reset Password”.
Check Your Email:
- An email will be sent to you with a password reset link. This email is sent using our secure SMTP connection to ensure reliable delivery.
- If you don’t see the email, check your spam/junk folder, or ensure that you entered the correct email address.
Follow the Reset Link:
- Open the email and click on the password reset link. This will take you to the password reset page.
Set a New Password:
- Enter a new password and confirm it. Click “Update Password” to save your changes.
- Make sure your password is strong by including a mix of uppercase, lowercase, numbers, and special characters.
Updating Your Password (If You Remember It)
Log In to Your Account:
- Use your current credentials to access your account.
Go to Account Settings:
- Navigate to “My Account” and select “Account Details” or “Settings”.
Change Your Password:
- Enter your current password and the new password you’d like to set. Confirm the new password and save changes.
Troubleshooting Tips
Didn’t Receive the Email?
- Ensure you’re checking the correct inbox for the email address linked to your account.
- Add our email address to your contacts or safe senders list to avoid missing future emails.
Password Reset Link Expired?
- Password reset links are valid for a limited time. If it has expired, simply request a new one by repeating the steps above.
Still Having Issues?
- If you’re unable to reset your password, contact our support team through our Chat Support or Contact Page. We’ll be happy to assist you.
Protect Your Account
- Never share your password with anyone.
- Avoid using easily guessed passwords like birthdays or common words.
- Regularly update your password to maintain account security.
Your security is important to us, and we’re here to help. If you have any further questions, don’t hesitate to reach out to us!